We will not accept a return if the packaging is not in its original condition.ģ) Watches that have been resized, damaged or otherwise altered after delivery WILL NOT be accepted for return.Ĥ) Returns are permitted within 14 DAYS from the date of receipt of goods. DO NOT deface original cartons or packaging in any manner. Any items returned without original documentation will be rejected. Returns on damaged or scratched merchandise WILL NOT be accepted.Ģ) All product packaging (boxes, manuals, warranty cards, etc.) and certificates of authenticity must be returned with the item. If you choose Airmail with no insurance no tracking, you CAN NOT receive any compensation.ġ) For "Brand new" condition items: They must be in new condition. We do not accept a return, exchange, in case of damage or loss, the actual damage cost will be COMPENSATED within the amount shipping insurance can cover. If for any reason you are not satisfied with the condition of your purchase, we will do everything in our power to resolve the situation in a timely and positive manner. We honor all terms and conditions mentioned on our website and strive to ensure your shopping experience will be trouble-free and enjoyable. We are committed to providing the best customer service available. We will refund or send another invoice for the difference to adjust. ***Do not worry to close your order and make payment before asking us to arrange.
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Please feel free to ask us anything about your shipping but before that, you have to complete your order with payment. We can arrange your shipping as much as we can do. It's a shame but we cancel your order if we do not get all these information within 7 days.
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We need your phone number and for some countries, additional information like tax code is required. When the parcel gets lost, stolen and damaged. You can choose these for Light Small Orders.Īirmail and ePacket are available for LESS THAN 2000g respectively.Īirmail is recommended ONLY for products with LESS VALUE than around 3000JPY because we CAN NOT REFUND when the parcel gets lost, stolen and damaged.ĮPacket recommended only for less value than anywhere around $60-$100 considering insurance can cover up to $60. Will be recommended because it is traceable, fully insured and faster. In the case we need to take some items from makers/wholesalers, there is some possibility to take 5-7 days or more days. We need 1-4 days to move the items from our shops/warehouse to our international shipping office. We can accept combine shipping for all orders made within 7 DAYS from the 1st order. If short, we send an invoice for the balance and if over, refund the excess. We appreciate your understanding that there is some possibility to arrange shipping cost after you make payment. We need them to fill in shipping documents. Tell us your Tax Code, Codice Fiscale(Italy), CPF(Brazil), please. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up - do not confuse them for additional shipping charges. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are the buyer's responsibility.
Import duties, taxes, and charges are not included in the item price or shipping charges. Standard Shipping(tracking&small insurance)It takes 7-14 days.Įxpedited Shipping(tracking&perfect insurance)It takes 4-7 days.
I send items by EMS/FedEx/DHL/Airmail/SAL.Įconomy Shipping(no tracking & no insurance)It takes 11-21 days. International Shipping Remote Area at $40.00 USD Total shipping weight and shipping/handling fees will be calculated automatically.
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